Frequently Asked Questions


What towns do you travel to for visits? How do I know if I'm in the range?

I travel to homes within a 30-mile drive of downtown State College with no additional travel fee. This includes State College, Bellefont, Boalsburg, Port Matilda, Pine Grove Mills, Centre Hall, Pleasant Gap, Spring Mills, Pennsylvania Furnace, Millheim, Philipsburg, Alexandria, Lewistown and more.

For homes further than 30 miles from downtown State College, I charge a one-time $50 travel fee.

Can I do all of my visits virtually?

Yes, of course! I have seen many clients 100% virtually and it is a wonderful alternative to in-person visits. Virtual visits are very effective.

Is it ok if my partner is present throughout the visit?

Of course! In fact, if you want your partner present, it is encouraged to have them there to assist and learn right along side you. Other family or friends are also welcome to be there, as long as you are comfortable and give your permission.

Can my dog/cat/pet be present during the visit?

I love cats and dogs, however, I ask that all animals be kept in a separate room from where the visit will take place. This is for a number of reasons, including: I often use a sensitive infant scale on the floor and do not want animals stepping on it by mistake; I am allergic to cats and dogs, and so avoiding direct contact with pets is helpful (but please don't stress about this- you don't have to do a deep clean or anything like that before I arrive! It's no big deal if an animal does need to be with you during the visit.). Thank you for your cooperation!

What if I want to do a feeding during the visit, but my baby gets hungry before you arrive?

I know babies don't typically have feeding schedules and can sometimes be very unpredictable. Since visits are usually most beneficial when we can do a feeding together, I encourage you to try and wait to feed your baby until the visit, offering small amounts of milk to soothe a hungry baby if needed. If it has been more than an hour since the baby has eaten, we can usually coax a baby into latching, even if only for a small feeding. Try to avoid giving the baby a full feed right before I arrive, when possible. But just do your best! We can have a very helpful visit either way.

I have twins or triplets. Can you see all of my babies in one visit?

Depending on the nature of your current difficulties, we may be able to adequately cover the situation in one visit. However, it can be beneficial to schedule multiple visits if more than one baby is have feeding difficulties, to ensure adequate time is given to each baby's assessment and care plan. Please contact me and we can discuss what will be best for your specific situation.

What's the quickest way to reach you?

Texting is often the fastest way to reach me. You can call/text me at (814) 826-3515. I will respond within 24 hours for all scheduling needs. For questions and concerns outside of scheduling, please email me.

I need to cancel my visit. What do I do?

Contact me. I ask 24 hours notice for any schedule change requests or cancellations. A $25 cancellation fee may apply for visits cancelled under 24 hours. In some cases, we may be able to still keep the visit, but do it virtually, rather than in person.

What are your hours?

I offer lactation visits on Monday, Wednesday, and Friday mornings. Visit times vary, depending on location and duration. Text me to see my current availability! (814) 826-3515

And please reach out if you need special scheduling accommodations.

I had an in-home visit scheduled, but I'm not feeling well. What do I do?

Contact me. If you are well enough to switch to a virtual visit, I'm happy to still meet with you virtually! Virtual visits are incredibly effective and are a great alternative to an in-person visit. Otherwise we will reschedule. A late cancellation fee of $25 may apply.

Prenatal Visits

When do you recommend scheduling a prenatal visit?

This is entirely up to you and can be at any time during your pregnancy. Many parents find they like to learn more about breastfeeding during their second and third trimesters, and between 20-34 weeks is wonderful, as it still gives you some time to continue learning and preparing on your own after our visit.

Are prenatal visits covered by insurance?

If your insurance is approved before the visit than it should be covered, usually in full, but sometimes there is a copay. We can discuss this before scheduling.

If your plan is not accepted, payment is due in full at the beginning of the visit. I will then give you a superbill you can submit to your insurance to request reimbursement. Reimbursement is not guaranteed.

Why do you recommend a prenatal visit?

A one-on-one prenatal visit is a wonderful way to get individualized information and can guide your preparations. It also provides a time for you to ask all your questions regarding breastfeeding before the baby arrives. While it is not a comprehensive breastfeeding class, as it is only an hour long, it can help you get off to a great start! All the knowledge about breastfeeding that you can learn before giving birth is incredibly helpful and can make for a smoother transition.

It is also nice to establish a relationship before your baby arrives, and makes any postpartum visits all the better!

Insurance and Payment

What is your payment policy?

Here is my payment policy in full:


Payment is due in full at the start of the visit, unless previously notified. For telehealth visits, an invoice will be sent to you, to be paid at the start of the visit electronically. I accept payment by credit/debit card, HSA/FSA card, or Apply Pay. For in-person visits, I also accept checks (made out to Jamie Gettys). Client is responsible for all charges associated with the visit.

Late Cancellation Fee

Visits must be canceled/rescheduled with 24 hours notice to avoid a late cancellation fee. If visits are canceled with less than 24 hours notice, you may be required to pay a fee of $25.

Travel Fee

A travel fee is required for visits outside of my normal service radius. This fee is only required for the first in-person visit. The travel fee is $50, to be paid at the time of visit. I will notify you of this fee at the time of booking your home visit appointment.


Upon request, I will provide clients with a superbill after the visit detailing the services provided. Clients can request reimbursement from their health insurance companies if desired. Reimbursement is not guaranteed. Client is still responsible to submit full payment at the start of the visit.

Current Pricing of Services 

In-person visits $175/visit

Virtual visits $125/visit

Check-in visit $60/visit

Travel Fee $50

Late Cancellation $25

My insurance plan wasn't approved. Can I request reimbursement from insurance myself?

Yes! Just ask me for a superbill at the visit and with that you can file it with your insurance and request reimbursement.  I cannot guarantee that they will in fact offer full or partial reimbursement.

What types of payment do you accept?

I accept credit/debit cards, and HSA/FSA cards, and ApplePay. For in-person visits I also accept checks (made out to Jamie Gettys). Payment is due at the start of the visit.

Do I have to pay a travel fee for every home visit?

No. Visits within 30 miles from downtown State College require no travel fee. The $50 travel fee is only required for the first in-home visit for those who live outside my regular travel radius (so more than 30 miles from downtown State College). I will notify you before you book your visit if a travel fee is required. It is due at the time of the visit.

Do you charge a cancellation fee?

If visits are cancelled with less than 24 hours' notice, you may be required to pay a $25 cancellation fee.

What insurances are likely to get approved by The Lactation Network?

Currently, most of these plans are accepted. Please fill out this form to find out if your specific plan is accepted.

I got what looks like a bill (it is an EOB) from The Lactation Network, but was told I don't have to pay for the visits. What it is?

The Lactation Network will never bill you, and if your insurance was accepted by them, your visits will be free to you. What you received is likely an Explanation of Benefits, or EOB. It shows what the visits cost, what insurance paid out, etc. It is not a bill, and no action is required on your end.

Lactation Consultation Hours: Monday, Wednesday, Thursday and Friday from 9am-12pm

In-person Services Available: Central Pennsylvania (State College and Centre County, PA)

Virtual Services Available: Pennsylvania 

Phone: (814) 826-3515


Instagram: @jamiegettys.lactation